By industry

Managed service providers (MSPs)

Deliver profitable, contract-backed service at scale. Full clarity across every client device, agreement, and billing cycle.

Hardfin gives MSPs the infrastructure to track assets, manage contracts, and align billing across dynamic client environments.

Industry challenges

MSPs operate across high volumes, tight SLAs, and evolving pricing models, often without unified systems.

Managing thousands of serialized assets across varied customer sites and industries
Supporting per-device, per-seat, or fixed-fee billing models tied to contract terms
Coordinating onboarding, returns, and decommissioning across distributed client environments
Bridging operational silos between CRM, ERP, and support platforms
Maintaining accurate asset accounting across a large, diverse install base

Hardfin solutions for MSPs

Hardfin integrates operational, financial, and logistics workflows so MSPs can deliver consistently and scale efficiently.

Full asset lifecycle tracking

Track every router, server, endpoint, or appliance by customer, site, serial number, and lifecycle stage.

Contract & project management

Structure per-device, per-seat, or fixed-fee agreements with line items, workflows, and fulfillment tracking.

Billing period management

Align billing cycles with contract terms. Track what's billed, paid, or upcoming across your client base.

Device onboarding & return workflows

Standardize hardware deployments and retirements with fulfillment orders, return orders, and exchange tracking.

CRM & ERP integrations

Connect with your existing CRM and ERP systems for unified customer, financial, and operational data.

Reporting & dashboards

Surface asset, project, and billing insights with dashboards and reports, filterable by customer, location, and status.

Key benefits

Improve operational efficiency

Align contracts, assets, and billing in one platform.

Grow recurring revenue

Support subscription, per-device, or hybrid billing models with structured billing periods.

Track hardware with precision

See every device, its customer assignment, and its full lifecycle history.

Simplify audit prep

Maintain complete audit trails across assets, contracts, and client interactions.

Scale service delivery

Expand your client base without adding operational overhead.

Streamline hardware logistics

Standardize onboarding, returns, and exchanges with traceable workflows.