December 2025
Product release notes
Introduced real-time NetSuite ERP integration to unify product data across systems
- Organizations can connect Oracle NetSuite directly to Hardfin to synchronize ERP data in real time
- Key objects such as products and customers can link to multiple integrations (such as CRM)
- Finance and operations get cleaner data flows without duplicating setup across tools
Streamlined operational dashboards to highlight real-time status
- Customer dashboards now emphasize more details on current state of asset fleet
- Teams can instantly assess what is deployed, active, or pending
- Operators save time and can make the right decisions faster
Opened “return order” workflow for structured product returns
- Teams can manage customer returns with clear status and return reasons
- Returned equipment is visible as it moves back through operations
- Return orders can be routed directly to third-party logistics providers
Launched “exchange” capability for easy execution of product swaps
- A guided exchange type makes it easy to order one product in exchange for another
- Exchange activity is captured as a first-class workflow to catch every step
- Asset records stay accurate as equipment moves between customers
Other updates
- Expanded import system to accelerate asset, product, and part setup and sync
- Added more comprehensive exporting to put Hardfin data at your fingertips
- Implemented bulk actions through simple import updates
- Developed accounting period review for better visibility into prior closes